-15% OFF ON SELECTED HYDRATION HEROES | USE CODE: HYDRATION15

FAQ

ABOUT SBT COSMETICS

Why SBT cosmetics?

As skin scientists, we know our skin has all the resources inside to be healthy and beautiful for life. Instead of anti-aging, we believe in scientific and fact-proven pro-youthing. In our lab, we continuously research for ways to reactivate the youthful potential of the skin. We found a way to regenerate skin cells from within, using only cell identical ingredients, that show scientifically proven results. Based on our unique CellLife Serum® we offer skin care solutions that provide biologically healthier and younger looking skin.

What is CellLife Serum?

SBT’s Cell Life Serum activates the skin cells from within, to allow them to re-produce pro-youthing molecules such as collagen, elastin and hyaluronic acid, from within. Cell Life Serum is identical to the fluid of our skin cells and guarantees a round-the-clock supply of the essential components that precisely meet the needs of our skin cells. Clinical studies show that when used on a daily basis, cells interact more efficiently with any further beauty treatment. Cell Life Serum is proven to reinforce the skin’s barrier day after day, while gradually decreasing its sensitivity. In-vitro studies (72hr research) shows that Cell Life Serum promotes optimal cell survival. Fibroblasts and keratinocytes survive, whereas when placed in water, they are destroyed 100% within 3 minutes.

WHAT IS CELLVECTOR® TECHNOLOGY?

CellVector® works like a “vehicle”, transporting the active ingredients directly to the very core of cells, where collagen, elastin and hyaluronic acid are being produced. Skin cells’ biology is fully reactivated. Actives empowered with CellVector® are ten times more efficient than in a conventional formula.

IS THERE A SPECIFIC WAY I SHOULD APPLY THE CELLLIFE SERUM?

Yes, activate CellLife Serum 6 hours before the first use. How? Watch the tutorial:

HOW SOON WILL I START SEEING RESULTS FROM USING SBT PRODUCTS

You can expect to see results immediately after the first use. Some skins need longer because the cells need to adapt to the cell life serum. This period could take for 4 to 6 days. However, there are no reports of skin irritation, just that the skin sometimes needs some time to absorb the SBT Cosmetics products. The Fibroblasts, responsible for our youth-molecules, are instantly reactivated, and skin’s protective barrier is restored, resulting in skin that is soft, smooth and radiant.

WHAT ARE THE LONG-TERM BENEFITS OF USING SBT PRODUCTS?

Cell Life Serum directly stimulates and reactivates the cells responsible for producing collagen, elastin and hyaluronic acid. With continued use, skin cells are awakened and rejuvenated. Skin’s elasticity and hydration levels are restored. You will experience your skin in its best condition: healthy, radiant, full of life.

WHAT IS THE SHELF LIFE AFTER OPENING?

All SBT Cosmetics products have a shelf life of 1 years after opening. However, all activation serums have a shelf life of 2 months after opening. * Cell Life Serum and Cell Life Night Activation: best when used within 2 months of opening * Cell Redensifying Fundamental Serum 28 Days: use one vial per week

DOES SBT USE PARABENS OR SILICONES?

All our products are formulated without the use of parabens and silicones.

IS IT SAFE TO USE SBT PRODUCTS WHILE BEING PREGNANT/NURSING?

Our entire product line is safe for pregnant or nursing women to use. However, always check with your doctor before using any new products while pregnant or nursing.

IS IT NORMAL TO FEEL TINGLING WHEN USING THE CELLLIFE SERUM?

When you first use the Cell Life Serum or if your skin is very dry or in need of extra nourishment, you may experience a stimulating sensation until the Serum has adapted to your own skin cells and becomes used to being regenerated. However, it is not an uncomfortable sensation. You may also experience the feeling that your skin does not fully absorb the Serum right away; but given a few days, your skin readily drinks in the Serum.

WHAT IS THE PURPOSE OF THE TONER?

Toner prepares the skin for moisturizers and serums by pre-hydrating it. This improves the next steps, making them more effective. We recommend applying the toner directly to skin with your hands, instead of with a cotton pad. May also be used as aftershave care for men.

HOW DOES THE POWDER PEEL EXFOLIATE WHEN I DON'T FEEL ANY EXFOLIATING GRAINS?

The Papain enzyme content in the Active Powder Peel has the ability to dissolve keratin, and as a result, exfoliate the skin resulting in a mild peel effect. Additionally, it contains AHAs to moisturize skin, remove dead skin cells and improve the structure of the skin to become smoother and softer.

SHIPPING, DELIVERY AND RETURNS

Please read our Shipment & Returns page

ONLINE ORDERING

DO YOU SHIP INTERNATIONALLY?

To see which countries are eligible for shipping, please refer to our Shipment & Returns

DO YOU HAVE DISCOUNT OR PROMO CODES THAT I CCAN USE FOR MY ORDER?

Have you signed up for our SBT Cosmetics newsletter? If so, you will get a 15% discount code for your first purchase. In addition, you will be the first to be informed about news, tips & tricks and attractive offers.

CAN I USE MORE THAN ONE PROMO CODE AT A TIME?

Promotion codes are limited to one code per order. Offers cannot be used in conjunction with other promotion codes. All promotion codes are available for a limited time and cannot be used once expired. Promotions are not redeemable for cash. SBT Cosmetics reserves the right to change or rescind offers and promotion codes at any time.

HOW CAN I REVIEW MY ORDER HISTORY?

Please create an account while placing your order. By login in you are able to see your full order history.

ACCOUNT

WHAT ARE THE BENEFITS OF HAVING AN ACCOUNT?

By creating an account on sbtcosmetics.com you will be able to keep record of all your purchases, billing, and order tracking information. You can also store multiple shipping addresses to expedite the check-out process.

I'M HAVING TROUBLE LOGGING INTO MY ACCOUNT, HOW DO I RECOVER MY PASSWORD?

Visit the login page at the top right, then click “forgot password”. Enter your email address and you will receive an email containing a link to reset your password.

DOES ANYONE ELSE SEE THE INFORMATION THAT I PROVIDE TO SBT COSMETICS?

We respect your privacy. The information you provide will not be given to any third party. Please refer to our Privacy Policy.

CONTACT US

STILL HAVE QUESTIONS?

Please Contact Us.

ARE YOU A SOCIAL MEDIA INFLUENCER AND WANT TO COLLABORATE WITH US?

Please contact info@sbt-cosmetics.com and include your information, how you would like to collaborate, etc.

What are you looking for?

Your cart