Data protection

Privacy statement

Thank you for your interest in our company. Protecting your privacy is very important to us. Below is a detailed explanation of how we handle your data.

Storage of access data in server log files

You may visit our website without providing personal information. We only save access data in server log files, e.g. the name of the file requested, the date and time of request, the quantity of data transferred and the provider requesting it. This data is evaluated solely for purposes of ensuring disruption-free operation of the site and improving our offerings. It does not allow us to make any inferences about you as a person.

Data collection and usage for purposes of contract execution and opening a customer account

We collect personal data when you voluntarily provide us with information when placing an order, when you contact us (using the contact form or by e-mail) or when you create a customer account. The input form templates show which data is collected. We use the data you provide to implement the contract and process your requests. Once the contract has been executed in full or your account has been deleted, your data will be ring-fenced off from further use and deleted once the tax and commercial retention periods have expired, insofar as you have not provided your express consent to the continued use of your data or we reserve the right to use the data beyond this as permitted by law and about which we will inform you. You may delete your account at any time, either by sending a message using the contact options detailed below or by using the function provided in your account for this purpose.

Data transmission for purposes of contract fulfilment

For purposes of contract fulfilment, we forward your data to the delivery company tasked with the delivery, insofar as this is required for the delivery of the goods ordered. Depending on the payment service provider you select during the order process, we will forward the payment data collected to the credit institution commissioned with the payment and, if applicable, the payment service provider commissioned by us or the payment service provider selected for payment processing. Some of the payment service providers selected also collect this data if you hold an account with them. In this case, you must log in to the payment service provider with your access data during the order process. In this case, the respective payment service provider’s privacy statement applies.

Use of data when subscribing to the e-mail newsletter

If you subscribe to our newsletter, we will use the data required for this or data that you send us separately to send you our e-mail newsletter on a regular basis in accordance with your consent. You may unsubscribe from the newsletter at any time, either by sending a message using the contact options detailed below or by using the link provided in the newsletter for this purpose.

Identity and credit checks when selecting to pay using Billpay payment methods

If you choose to use one of the payment options offered by our partner Billpay GmbH during the order process, you will be asked to consent to the transmission of the data to Billpay required to process the payment and carry out identity and credit checks. If you give your consent, your data (first and last name, house number, street, town or city, postcode, date of birth, telephone number and, when purchasing by means of direct debit, the bank account details provided) and the data related to your order will be transmitted to Billpay. In order to carry out its own identity and credit checks, Billpay or partner companies commissioned by Billpay will forward data to credit agencies (credit bureaus) and receive information from them, in addition to any information regarding creditworthiness based on mathematical and statistical methods, including address data. Detailed information on this and the credit agencies used can be found within the data protection regulations at  for Billpay GmbH. Furthermore, Billpay uses third-party tools when relevant to detect and prevent fraud. Data obtained using these tools may be stored in encrypted form by third parties, so that the information is only readable by Billpay. This data will only be used if you select a payment method offered by our partner Billpay. Otherwise, the data will expire automatically after 30 minutes.You may revoke your consent to Billpay at any time. However, Billpay remains able, where applicable, to process, use and pass on your personal data if required for contractual payment processes or if prescribed by law or if ordered to do so by a court or other authority.

Use of cookies

To make our website appealing to visitors and enable the use of certain functions, we use cookies on various pages of our website. Cookies are small text files that are stored on your device. Some of the cookies we use are deleted at the end of your browser session, i.e. when you close your browser window (session cookies). Other cookies remain stored on your device and enable us to identify your browser when you next visit our website (persistent cookies). You may configure your browser settings so that you are notified when cookies are stored and can decide whether to accept them on an individual basis or exclude the acceptance of cookies in specific instances or in general. If you decline cookies, this may restrict the functionality of our website.

Use of Google (Universal) Analytics for website analysis

This website uses Google (Universal) Analytics, a web analysis service provided by Google Inc. ( Google (Universal) Analytics uses methods that enable your use of the website to be analysed, e.g. by means of cookies, text files stored on your computer. The information generated about your use of this website is generally transmitted to one of Google’s servers in the U.S. and stored there. The activation of IP anonymisation on this website means that your IP address is truncated before being transmitted within the Member State of the European Union or other contracting states of the Agreement on the European Economic Area. It is only in exceptional circumstances that the full IP address will be transmitted to a Google server in the U.S. and truncated there. The anonymised IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent Google from collecting the data generated by the cookie and data relating to your use of the website (including your IP address) – and prevent Google from processing this data – by downloading and installing the browser plugin available at the following link: _ ._ As an alternative to the browser plugin, you can click on this link to prevent data on this website from being collected by Google Analytics in the future. This will place an opt-out cookie on your device. If you delete your cookies you will need to click on the link again.

Use of social plugins from Facebook and Google, using the Shariff solution

We use social plugins from social networks on our website. To increase the protection of your data when you visit our website, the plugins are not unrestricted, but are only integrated into the webpage via the use of an HTML link (known as the ‘Shariff solution’, an open-source privacy solution maintained by German computer magazine  c‘t ). This integration ensures that, when you visit a page on our website that contains these types of plugins, no connection will be created with the servers of the provider of the respective social network. Click on one of the buttons and a new browser window will open and call up the site of the service provider in question – where, after entering your login details if applicable, you can confirm the ‘like’ or ‘share’ button. Please check the provider’s data protection notice for details on the purpose and scope of the data collection and further processing and use of the data by the provider on their webpages, as well as your rights and configuration options for protecting your privacy in respect of this.

YouTube video plugins

This website contains third-party content. This content is provided by Google Inc. (‘provider’). YouTube is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, U.S. (‘Google’).

The enhanced data protection setting is activated with regard to YouTube videos integrated within our site. This means that no information about website users is passed on to YouTube and stored unless they watch the video. Please check Google’s data protection notice for details on the purpose and scope of the data collection and further processing and use of the data by the provider, as well as your rights and configuration options for protecting your privacy in respect of this. .

Right of access and ways to contact us 

You have the right to free information about the data we have stored about you and, if necessary, the right to correct, block or delete this data. If you have any questions about the collection, processing or use of your personal data or about information, correction, blocking or deletion of data, as well as revocation of consent or objection to a specific use of data, please contact us directly using the contact details provided on our legal information page (‘Imprint’).

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